Shipping FAQ

Domestic shipments default to standard ground shipping. Your booking shows the selected service; the carrier is confirmed when your shipment is dispatched, along with available tracking information. You can adjust your default shipping preference in your account or contact us to request another service.

Starting March 2021 we will only be shipping via Golden State Overnight (GSO/GLS) by special request and those shipments will not be covered under any of our insurance options. GSO/GLS typically delivers within one business day; however, this is not a guarantee and delivery may occasionally take longer, particularly for residential addresses.

For our customers in Asia, we default to shipping your order via our next scheduled consolidated shipment to Hong Kong. If you prefer another method we are happy to accommodate.

We own and manage our very own state-of-the-art temperature- and humidity-controlled warehouse and employ a full-time team of warehouse staff to get your order to you as quickly and safely as possible. Typically orders are available immediately after payment is received.

Upon receiving payment our staff will automatically schedule your order to ship at the first available time slot. You will receive an email notification shortly after your order is paid with a shipment date. If weather conditions do not permit safe shipping, your order will be held at our warehouse (free of charge) until conditions become safe again.

If you have a specific ship time you would like your order to depart, please give us at least 24 hours' notice so we can prepare your shipment.

Yes, we love to meet our clients and local pickup is a great option if you are in southern California. To arrange picking your order up, please contact us with a preferred day and time frame at least 48 hours prior to your arrival so we can ensure your order is properly prepared. We are open for pickups at our Santa Ana facility Monday through Saturday from 10 a.m. to 6 p.m.

We also have a great retail shop that you are welcome to peruse while you're here.

IMPORTANT: Our auction warehouse operations are closed on Saturday and Sunday. All requests for a weekend pickup must be received no later than Friday at noon.

During periods of excessively hot or cold weather, we will store your wine in our temperature- and humidity-controlled warehouse free of charge. Once conditions improve we will begin to schedule your shipment(s) for delivery and you will be notified of its shipment date.

If you would still like to ship your order regardless of temperature, we will be happy to arrange this but we will require you to sign a waiver stating you understand the risks of shipping during the current weather conditions.

Yes, we automatically consolidate all the orders you have with us and adjust the shipping expenses accordingly to give you the best price possible. The shipping cost you see on your invoice takes this into account automatically after each new order.

Yes, we offer the following consolidated refrigerated shipping options at the rates listed below:

*We also offer complimentary, refrigerated consolidated shipments to numerous storage facilities in Los Angeles, San Diego, and Santa Barbara. See the list below.

Yes, we offer refrigerated local delivery to the Greater Los Angeles and San Diego regions via our refrigerated delivery truck. We can accommodate small deliveries as well as larger deliveries of multiple pallets.

$50 per delivery or $200 per pallet.

Yes, we offer complimentary refrigerated local delivery to many professional wine storage facilities in the Greater Los Angeles and San Diego regions.

Below is a list of facilities we are currently delivering to on a routine basis. We are happy to add your facility as well — just give us a call or email so we can connect with the owners to set up a route.

Many US states impose various restrictions and costs upon outside firms shipping wine within their borders. For some states, Spectrum Wine Auctions can utilize external services that hold the relevant licenses to legally ship wine into such states. Please contact us for details regarding your specific state.

Yes, someone over the age of 21 years old must be present and able to sign for the delivery in order for the carrier to deliver your order.